![[Hard Cover] I wrote EVERYTHING I appreciate about YOU - A Beautiful Personalized Fill-in-the-Blank Gift Book for Friends, Family or Partners](http://heartbook.store/cdn/shop/files/ChatGPT_Image_13_51_19_21_thg_7_2026_6a6edeb0-b9f7-4380-99ad-b1cf05e07c63.png?v=1784885116&width=500)
Shipping policy
Last updated: Sep 11, 2026
At HEARTBOOK, every order is prepared with care and delivered securely through our trusted shipping partners.
Processing and delivery timeline
We begin preparing your order as soon as it's placed. Please review our estimated timeframe below:
- Processing: 1–2 business days
- Transit time: 3–5 business days
- Estimated delivery time: 4–7 business days total
Business days are Monday through Friday. We do not process or ship orders on weekends or U.S. federal holidays.
Order changes and cancellations If you need to modify or cancel your order, please contact us within 12 hours of purchase.
Once production begins, we're unable to make changes or cancel the order.
Shipping fee
Standard shipping: $5.99 for orders under $40. Orders of $40 or more qualify for FREE standard shipping within the United States.
We may occasionally offer free shipping promotions. Check our website or newsletter for updates.
Shipping coverage
We currently ship within the United States, Canada, the United Kingdom, Australia, and New Zealand.
Shipping times: International orders: 10–15 business days.
At this time, we are unable to deliver to: Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, and APO/FPO addresses.
Order tracking
Once your order ships, you'll receive an email with a tracking number.
Please allow up to 48 hours after dispatch for tracking updates to appear.
Delays, lost, or damaged packages
If your order is delayed, lost, or arrives damaged, please contact us at support@heartbook.store. We will work with you to resolve the issue as quickly as possible.
Contact us
Email: support@heartbook.store
Phone: (707) 876-7668
Hours: Monday–Friday, 9 AM – 5 PM EST